Effective Date: 28th August 2026

At Insigmatic Technologies ("Insigmatic", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, engage with our services, or otherwise interact with us.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices described here, please do not provide personal information unless it is necessary for us to provide a service or respond to your request.

1. Information We Collect

We collect only the information reasonably necessary to operate our business, respond to enquiries, provide our services, and maintain and improve our website and operations. The information we collect may include:

a. Information You Provide
  1. Name and contact details, including email address and phone number
  2. Company or organization name and professional information
  3. Project requirements, business needs, technical information, and other details you provide in an enquiry
  4. Information provided when communicating with us by email, phone, contact forms, or other channels
  5. Information relating to proposals, contracts, billing, and business transactions, where applicable
  6. Feedback, support requests, or other information you voluntarily provide to us
b. Information We Collect Automatically

When you visit our website, certain technical and usage information may be collected automatically, depending on the technologies and services implemented on the website. This may include:

  1. IP address and approximate location derived from the IP address
  2. Browser type, operating system, device type, and screen information
  3. Pages visited, referring pages, and general website usage information
  4. Date, time, and duration of visits
  5. Technical information relating to website performance and security
  6. Cookies and similar technologies, where enabled
c. Information Received from Third Parties

We may receive information about you from third parties where you have authorized such sharing or where it is necessary to provide our services, manage business relationships, prevent fraud, maintain security, or comply with applicable laws.

2. How We Use Your Information

We may use personal information for the following purposes:

  1. To respond to enquiries, requests, and communications
  2. To understand your business and project requirements
  3. To prepare proposals, estimates, statements of work, and other business documents
  4. To provide, manage, and support our software engineering and technology services
  5. To communicate with you regarding projects, services, updates, and support
  6. To maintain and improve our website, services, security, and business operations
  7. To detect, prevent, and investigate fraud, abuse, security incidents, or unauthorized activity
  8. To maintain appropriate business, financial, and administrative records
  9. To comply with applicable legal, regulatory, contractual, and other lawful obligations

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may process information based on one or more of the following:

  1. Your consent
  2. The need to perform or take steps toward entering into a contract with you
  3. Our legitimate business interests, including operating, securing, and improving our services
  4. Compliance with legal or regulatory obligations
  5. Other lawful grounds available under applicable data protection laws

Where we rely on consent, you may withdraw that consent at any time, subject to any legal or contractual limitations that may apply.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, information may be shared with:

  1. Service providers and technology partners that support our website, infrastructure, communications, security, or business operations
  2. Professional advisers, such as legal, accounting, financial, or compliance advisers
  3. Contractors, consultants, and trusted business partners working on our behalf, where appropriate
  4. Payment, banking, or financial service providers where required for a business transaction
  5. Government authorities, regulators, courts, or law enforcement agencies where required or permitted by law
  6. Other parties where you have provided your consent or otherwise authorized the disclosure

Where appropriate, we expect third parties processing personal information on our behalf to maintain reasonable confidentiality, security, and data protection practices.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our applicable retention practices.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Depending on the nature of the information and the circumstances, these measures may include:

  1. Access controls and authentication mechanisms
  2. Secure transmission of information where appropriate
  3. Reasonable safeguards for systems and infrastructure
  4. Limiting access to personal information to authorized personnel and service providers
  5. Security monitoring, maintenance, and vulnerability management practices
  6. Appropriate backup and recovery measures

While we take reasonable steps to protect personal information, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights and Choices

Depending on your location and the applicable law, you may have certain rights regarding your personal information. These may include the right to:

  1. Request access to personal information we hold about you
  2. Request correction of inaccurate or incomplete information
  3. Request deletion of your personal information, subject to applicable legal requirements
  4. Request restriction of certain processing activities
  5. Object to certain processing of your personal information
  6. Withdraw consent where processing is based on consent
  7. Request portability of your information where such a right applies

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, understand website usage, improve performance, and maintain security.

Depending on the services implemented on our website, cookies may be used for purposes such as:

  1. Enabling essential website functionality
  2. Remembering certain preferences or settings
  3. Understanding website traffic and usage
  4. Monitoring website performance and security

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

9. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices, content, security, or policies of those third parties. We encourage you to review the privacy policies of any third-party website or service before providing personal information.

10. International Data Transfers

Depending on the services and technology providers we use, personal information may be processed or stored in countries other than the country in which you reside. Where required by applicable law, we will take reasonable steps to ensure that such transfers are subject to appropriate safeguards and protections.

11. Children's Privacy

Our website and professional services are intended for businesses and professional users and are not directed toward children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Marketing Communications

We may occasionally contact you about our services, insights, company updates, or other information that may be relevant to your business where permitted by applicable law. You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. When we make changes, we will update the Effective Date shown at the beginning of this policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

  1. Company: Insigmatic Technologies
  2. Email: support@insigmatic.com
  3. Phone: +91 9967981035

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.